Mediline Home Care Ltd – Lichfield, Staffordshire

Would you like to join the Care Co-ordination team here at Mediline?

We currently have an exciting opportunity for a confident outgoing individual with excellent communication skills, to join the Mediline care co-ordination team, to be based at our busy, friendly Lichfield branch.

The role of a Care Co-ordinator requires the line management and efficient deployment of a community based care team, who provide care to adults in their own home. Care Co-ordination duties include, but are not limited to the following:

  • Creating rotas for care staff, ensuring that a consistent, quality care service is provided at all times
  • Line management of a team of Care Workers, conducting appraisals, supervisions, absence management meetings
  • Providing exceptional levels of customer service and care to Service Users
  • Operating in a way which promotes dignity and respect to Service Users and other team members
  • Attending Service User reviews, dealing with complaints where necessary
  • Delivering care to Service Users where necessary
  • Undertaking Emergency on- call duties on a rota basis (paid in addition to annual salary)

Experience of care co-ordination and “hands-on” care is an absolute must; unfortunately we are unable to consider candidates without this experience.

Hours & Pattern of Work

40 hours per week – 9am to 5pm – Monday to Friday, however; flexibility is required dependent upon the requirements of the role (e.g. early start, late finish).

Plus, Emergency on-call cover on a rota basis (Paid in addition to annual salary)


Annual starting salary is from £20,780, which is made up of a basic annual salary (£16,700.00) plus additional payment for participation in the Out-of-Hours Emergency On-call Service (Approx £4080.00) (Rising to £22,580.00 upon requisite length of service). Care delivery hours paid in addition to annual salary at an enhanced hourly rate (when required) Free uniform provided Company pension scheme Annual holiday entitlement 28 days Mileage expenses for own car use (when required)


  • Full clean driving licence and use of own car – Essential
  • Minimum NVQ Level 2 or QCF Diploma Level 2 in Health and Social Care (or working towards) – Essential
  • Good keyboarding skills with knowledge of Microsoft Office - Essential
  • Ability to motivate, guide & coach - Essential
  • Ability to work to strict deadlines - Essential
  • Good communication skills, both written and verbal - Essential
  • Self motivated with the ability to use initiative to solve problems – Essential
  • Previous experience in the delivery of care – Essential
  • Team player - Essential
  • Previous care co-ordination experience - Essential
  • Experience in supervision of Care Workers/team members - Essential
The successful applicant would be expected to start the role ASAP in order to commence the specific training programme for this position. The closing date for this position will be Monday 30th July - Don’t miss this opportunity to join a dedicated and fully trained care co-ordination team - Apply Now! If you would like to be considered for this opportunity please send a detailed CV, with a supporting statement, explaining why you would be suitable for this role. Progression opportunities are available; as we provide ongoing training to enable career progression within the Mediline organisation. Mediline operates an Equal Opportunities Policy for all positions advertised All successful applications are subject to a satisfactory DBS and pre- employment checks Eligibility to work in the UK – Essential
Become an everyday hero

Want to make a difference? Please complete the form below.

Personal Details

Other Details

Do you hold a current full license to drive in the UK

Do you have access to a vehicle to undertake your duties

(if you are successful you will need to have class 1 business insurance)

Work History

Starting with your current or most recent employer first, list ALL previous employment back to when you left school. Ensure that you list any gaps in employment, we will not be able to progress your application without this information.

Education & Qualifications


I declare that I have answered the above questions honestly and fully, I realise that if offered a position with Mediline, any false or incomplete statement on my part may render me liable to disciplinary actions or dismissal.

Equal Opportunities Statement

With due regard to the Equality Act 2010, Mediline Nurses & Carers aims to select new employees based only on their ability to undertake the specified job. Every prospective employee will be treated fairly and solely on the grounds of merit. At no time will gender, marital status, age, disability, ethnic origin, sexual orientation or religion be a determining factor in recruiting a new employee.

Rehabilitation of Offenders Act

To safeguard vulnerable adults, the post for which application is being made is exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975. The Company will therefore require applicants to undergo an enhanced check through the Disclosure and Barring Service (DBS), the cost of which will be met by the applicant. This information will be treated in the strictest of confidence and any documents will be handled according to our policy on secure storage, handling, use, retention and disposal of disclosures and disclosure information.